No. For more information, please visit the Alexa and Alexa Device FAQs page.

No, You don’t have to unplug the device to prevent it from listening. Echo smart speakers have a microphone off button that electronically disconnects the microphones. When you want to talk to Alexa, you have to first wake up your device by using the wake word (“Alexa”). Only then does the device begin recording and sending your request to Amazon’s secure cloud. Additionally,. For more information, visit Amazon’s privacy page.

Yes, all Echo Dots are equipped with a mute button on the top of the device which stops the device from listening.

No. UT Dallas-configured Echo Dots are connected to the University’s Alexa for Business account. The only data available to UT Dallas are the skills enabled on a shared device, the room where it’s assigned, and the settings applied to the device. UT Dallas-configured devices are scheduled to delete any collected information and recordings nightly. You can also ask Alexa to “Delete what I’ve said today” at any time.

No. UT Dallas-configured Echo Dots do not have any drop-in features enabled.

Amazon Echo devices use on-device keyword spotting to detect the wake word. When these devices detect the wake word, they stream audio to the cloud, including a fraction of a second of audio before the wake word.

Yes, you can turn off the microphone by pushing the microphone on/off button on the top of your device. When the microphone on/off button turns red (on the Echo Show there is a red LED), the microphone is off. The device will not respond to the wake word until you reactivate the microphone by pushing the microphone on/off button again. An organization cannot turn on a device’s microphones via the Alexa for Business Console if the device’s microphones have been turned off.

When an Echo device detects the wake word the light ring around the top of your device turns blue, to indicate that the device is streaming audio to the Cloud (for Echo Show and Echo Spot, you will see a blue bar or ring on the screen). When you use the wake word, the audio stream includes a fraction of a second of audio before the wake word. The audio stream closes once your question or request has been processed.

For personal devices you can enable a ‘start of request sound’ a short audible tone that plays after the wake word is recognized to indicate that the device is streaming audio. You can also enable an ’end of request sound’ that will play a short audible tone at the end of your request, to indicate that the connection has closed and the device is no longer streaming audio. This is available within the Sounds settings in the Alexa App (Settings > [Your Device Name] > Sounds).

UT Dallas has no access to the information it receives about how you use a shared device, outside of when you interact with UT Dallas skills. Engagement metrics (device and skill usage metrics) for shared devices are available to UT Dallas. UT Dallas has no access to any voice recordings. Additionally, UT Dallas-configured devices are scheduled to delete any collected information and recordings nightly. You can also ask Alexa to “Delete what I’ve said today” at any time.

UT Dallas can see and control what skills are enabled on a shared device and the settings applied to the device.

Skill developers receive the information about their skill and its usage that is made available to skill developers in the Alexa Skills Kit developer portal.

For more information on Alexa for Business privacy, visit Amazon’s FAQ page.

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