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Installing and Connecting to GlobalProtect VPN - Windows

The user wants to use the GlobalProtect VPN on their Windows computer.


Download GlobalProtect VPN from https://utdvpn.utdallas.edu and run the program once installed. The portal address for UTD will be "utdvpn.utdallas.edu".


Install the GlobalProtect VPN for Windows

To install the GlobalProtect VPN for Windows, do the following:

  1. Open your preferred web browser, navigate to https://utdvpn.utdallas.edu and then enter your UT Dallas credentials to sign in. If you are not already authenticated through DUO, you will be asked to do so via a push notification, text message or a phone call.

  1. Before installing, it is important to know if you have a 32-bit or 64-bit version of Windows. If you don’t know what version, you can follow the instructions below.
    1. In order to determine this Select the Start button > Settings > System > About > Uder Device specifications > System type, see if you’re running a 32-bit or 64-bit version of Windows. Under Windows specifications, check which edition and version of Windows your device is running.
  2. Click “Download Windows 64 bit GlobalProtect agent “or “Download Windows 32 bit GlobalProtect agent” depending on your Windows version.

  1. After downloading the GlobalProtect Portal installer, you can save it to your Downloads folder or another preferred location. Open the GlobalProtect Portal MSI file then click Next.

  1. Select the folder you want GlobalProtect installed in (or use the default) and click Next

  1. Click Next

  1. Click Close

 

Connect to the GlobalProtect VPN for Windows

To connect to the GlobalProtect VPN for Windows, do the following:

  1. Open the GlobalProtect VPN client on your machine, enter the Portal Address as utdvpn.utdallas.edu, and click Connect.

 

  1. Sign in with your NetID and password and then if you are not already authenticated through DUO, you will be asked to do so via a push notification, text message or a phone call.

  1. GlobalProtect will take a few seconds to reach the connection and then once connected, the client will display a “Connected” message informing you that you are actively connected to the UT Dallas VPN.