Your Net ID, which has three letters followed by six numbers, is the username you will use to log into UT Dallas systems. You can reset your password from the Net ID Self-Service portal.

Choose an option below to get started.


Setup My UT Dallas Account

If you recently applied to or were hired at UT Dallas, you will receive your Net ID in an email when your account is ready for you to access. (Can’t find it? Click here). Before you access the account, however, you need to set a password on it. To set a password on your account:

Step 1

Step 2

  • Click the two Accept buttons under the Acceptable Use policy and the FERPA policy, then click Continue.

Step 3

  • Enter your Net ID (3 letters followed by 6 numbers). Then click Next.

Step 4

  • An email containing a security code has now been sent to your personal (non-UTD) email address. Find the code from the email and enter it in the box on the password reset page. Then click Next.
    • The email may take a minute or two to send. If you can’t find it in your inbox, or your spam/junk folder, please contact the OIT Helpdesk.
    • In certain circumstances, the system will prompt you to enter your 10-digit UTD ID (found on your Comet Card) and your date of birth instead of entering a security code.

Self-Service Portal Net ID Security Code

Step 5

  • You will now be prompted to enter a new password. Come up with a new password that conforms to the policies listed and enter it in both boxes on the page. Then click Next.
    • Make sure you leave the Password Reset option selected. Do not select Account Unlock.
    • The password must be at least 12 characters long and must contain at least three of the following:
      • An uppercase letter
      • A lowercase letter
      • A number
      • A symbol or punctuation mark

Step 6

  • Click Validate Password. Your browser will prompt you to log in, so enter your Net ID and your new password.

Step 7

  • The final step is to confirm that we have the correct personal email address on file for you. Enter your new password one more time and click Next. Then enter your personal (non-UTD) email address in the box provided. Then click Finish.

Step 8

  • Congratulations! You have successfully setup your UT Dallas account. You can now use your Net ID and password to log into UTD systems.

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Obtain My UT Dallas Net ID

If you need to retrieve your Net ID, please contact the OIT Helpdesk at [email protected] or 972-883-2911. If you provide your UTD ID and date of birth, the Help Desk can provide you your Net ID. If you don’t know your UTD ID, please click here.

Applicants

It may take up to a week after you apply before you receive the email with your Net ID. If you have questions about your application before you receive your Net ID, you can contact Admissions at [email protected] or 972-883-2270.

New Employees

If you haven’t yet received your Net ID, then your hiring proposal or access request may not be fully approved and processed. Contact your hiring department and ensure that they submitted and approved an ePAR or eCAT on your behalf.

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Forgot and/or Change Password

If you need to change your UT Dallas account password, follow the instructions below. Note that you do not need to know your old password in order to set a new one.

Step 1

Step 2

  • Click the two Accept buttons under the Acceptable Use policy and the FERPA policy, then click Continue.

Step 3

  • Enter your Net ID (3 letters followed by 6 numbers). Then click Next.

Step 4

  • An email containing a security code has now been sent to your personal (non-UTD) email address. Find the code from the email and enter it in the box on the password reset page. Then click Next.
    • The email may take a minute or two to send. If you can’t find it in your inbox, or your spam/junk folder, please contact the OIT Helpdesk.
    • In certain circumstances, the system will prompt you to enter your 10-digit UTD ID (found on your Comet Card) and your date of birth instead of entering a security code.

Self-Service Portal Net ID Security Code

Step 5

  • You will now be prompted to enter a new password. Come up with a new password that conforms to the policies listed and enter it in both boxes on the page. Then click Next.
    • Make sure you leave the Password Reset option selected. Do not select Account Unlock.
    • The password must be at least 12 characters long and must contain at least three of the following:
      • An uppercase letter
      • A lowercase letter
      • A number
      • A symbol or punctuation mark
    • The password must not be similar to any password you have previously used at UTD.

Step 6

  • Click Validate Password. Your browser will prompt you to log in, so enter your Net ID and your new password.

Step 7

  • The final step is to confirm that we have the correct personal email address on file for you. Enter your new password one more time and click Next. Then enter your personal (non-UTD) email address in the box provided. Then click Finish.

Step 8

  • Congratulations! You have successfully changed your UT Dallas account password.

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Password Expiration

Your UTD account password expires one year after you set it. You will receive an email one month, one week, and one day before the password expires. After your password expires, you will not be able to log into UTD systems until you set a new password. Please see the above section for instructions on doing so.

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UTD Account Lockout

Your UTD account could be blocked or locked out for a variety of reasons. To troubleshoot account access issues, consider the following:

Did your password expire?

Your UTD account password expires every year. If your password expired, follow the instructions in the forgot and/or change password section on this page.

Did you recently reset your password?

If you recently reset your password, make sure you have updated every application on your computer to use the new credentials. Otherwise, your account may get locked out.

Was your account compromised?

Our Information Security Office is constantly on the lookout for compromised accounts. If they suspect someone has gained access to your account, they will issue an account block.

For assistance removing an account block or lockout, please contact the OIT Helpdesk over email at [email protected], over web chat at helpdesk.utdallas.edu, or over the phone at 972-883-2911.

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Net ID Service Levels

Your access to UTD services is based on your account’s service level. The following is a non-comprehensive list of the services you may have access to for each service level:

Normally applied to applicants and former employees

  • Net ID Self-Service Portal
  • Galaxy

Normally applied to incoming students and students not currently enrolled in classes

  • All WebApps Only services, plus:
    • UTD email inbox
    • CometNet
  • Students who leave or graduate are granted this service level for approximately one year
  • International students on OPT are granted this service level for the duration of their OPT period

The main service level for current students, staff, and faculty

  • All WebApps Only & Basic services, plus:
    • Access to on-campus computers
    • Personal web homepage

Applied to accounts that are about to be removed

  • No access
  • This service level is applied 15 days before the account is deleted from the system
  • Contents of email inbox have not yet been deleted

Applied to accounts that have been deleted from the system

  • No access
  • The account is deleted from the system, except for certain metadata
  • The email inbox is deleted and cannot be restored
Access Level/Affiliation Campus computer and personal file storage CometNet and VPN access UTD Email Web Applications
(e.g. Galaxy, Password Reset)
Webapps Only

  • New applicants
  • Former Employees
No No No Yes
Basic

  • Incoming students
  • Students not currently enrolled in classes
  • International students currently on OPT
  • Retirees
  • Students who graduate/leave UTD are granted Basic access level temporarily for approximately 1 year
No Yes Yes Yes
Standard

  • Students currently taking classes
  • All UTD faculty and staff
  • Available by request for contract employees and visiting researchers
Yes Yes Yes Yes
Dormant

  • Former students, applied approximately 1 year after last semester attended
  • Former employees (except retirees), applied approximately 3 years after last day of unemployment
  • Dormant status lasts for 15 days before the account (including emails) is removed from the system
No No No No

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Net ID Access Changes

Your NetID access level may change when there is a change in your UTD affiliation status. The following scenarios can lead to such a change in affiliation:

  • Applied to UTD
  • Admitted to UTD, not enrolled in current semester (If you are enrolled for an upcoming semester, your account status will be re-evaluated and updated close to the start of that semester)
  • New or current student, enrolled in current semester
  • Graduated or no longer attending school at UTD
  • Newly hired staff or faculty
  • No longer working at UTD
  • Retired employee

You should receive an advance notification to your UTD email before your NetID access changes. These emails are sent when your account is transitioning from Standard level access to Basic, Basic to Dormant (Students only), or Basic to Webapps Only (Faculty only).

If you receive such a notification, but believe it is in error; please contact the OIT Help Desk.

Please Note: If you are enrolled for an upcoming semester, your account status will be re-evaluated and updated close to the start of that semester.

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