You can access your Office 365 mailbox online by visiting outlook.office365.com and logging in with your UT Dallas email and password. Office 365 email is also called “Exchange Online” email. Office 365 email is protected by NetIDplus & modern authentication.
NOTE: IMAP is not supported.

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Note:

Per the Information Security Office, forwarding emails to a personal email account outside of UT Dallas is dangerous and highly discouraged because the contents are exposed to Internet attackers and a third-party email service which has no contract with UT Dallas.

Having trouble with Outlook for Windows after an email migration? Try rebuilding your Outlook profile.

Choose an option below to get started.


Setup your Office 365 Email on iOS 13

Connect your iOS mobile device (e.g., iPhone or iPad) to Office 365 by following the instructions below.

Step 1

  • Open Outlook App

Step 2

Add account screen in Outlook for iOS

Step 3

  • Enter NetID password

Add account screen in Outlook for iOS

Step 4

  • Authenticate with DUO
  • Your email is now setup!

DUO options

Step 1

  • Tap the Settings app.
  • Tap Passwords & Accounts.
  • Tap Add Account.

Step 2

  • Select Add Account
  • Tap Exchange.

Step 3

  • Complete the account information fields using the info below and tap Next.
    • Email: Enter your UTD email address (i.e., [email protected])
    • Description: Enter “Exchange”
  • Wait a few moments for your account to verify.
  • Select Sign In

iOS enter email address screen

iOS email setup screen

Step 4

  • Password: Enter your NetID password.
  • Authenticate with DUO.

Screenshot of Microsoft authentication screen

Screenshot of Microsoft authentication screen

Step 5

  • Swipe Mail, contacts, Calendars, Reminders, and Notes to sync all of your Office 365 data.
  • Tap Save.
  • Your iOS device is now ready to be used with your Office 365 account!

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Setup your Office 365 Email on Android Devices

Note:

Only the Outlook app is supported for Android. The built-in Mail App is not supported.

Connect your Android mobile device to Office365 by following the instructions below.

Step 1

  • Open Outlook App
  • Tap Get Started

Outlook setup start screen

Step 2

  • Outlook may detect your Google accounts, if you do not want to add these accounts, tap Skip.

Step 3

Outlook email setup screen

Step 4

  • Enter NetID password

Outlook enter password screen

Step 5

  • Authenticate with DUO
  • Your email is now set up!

DUO options screen

Step 1

  • Select Office365

Samsung Mail app setup screen

Step 2

Microsoft email sign-in screen

Step 3

  • Enter your NetID password and select Sign in

Microsoft email sign-in screen

Step 4

  • Authenticate with Duo using your preferred method

DUO authentication screen

Step 5

  • Select Accept

Microsoft permissions screen

Step 6

  • Select Agree to the Privacy Policy

Privacy policy screen

Step 7

  • Select Allow or Deny for phone calls, contacts, and calendar

Phone calls permission screen

Step 8

  • Review and update the sync information as you prefer and then select Done

Manual setup screen

Step 9

  • Select Activate

Activate device admin app screen

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Setup your Office 365 Email on Outlook

Step 1

  • If you have used Outlook before or have another account select File > Add Account, otherwise you will automatically be promoted for an email address
  • Enter your email address ([email protected]) and select Connect

Outlook email setup landing screen

Step 2

  • Enter your NetID password and select Sign in

Office365 sign-in page

Step 3

  • Authenticate with Duo

Duo authentication screen

Step 4

  • Select Done

Email setup confirmation message

Step 5

  • Select OK

Email setup warning message

Step 6

  • Select Done

Email setup setup successful message

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Setup your Office 365 Email on Mac Mail

Step 1

  • Open Apple Mail. If this is the first time you have used it, a wizard will start to walk you through the setup and you can skip to Step 3.

Step 2

  • If you already use Apple Mail, you will need to manually add a new account.
  • From the Mail menu, choose Add Account.
  • Select Exchange

Step 3

  • In the “Add Account” dialog box, enter your name as you want it to appear and your full UTD email address (in the format [email protected]).
  • Click Sign In.

Step 4

  • Click Sign In again.

Step 5

  • Enter your NetID password.

Step 6

  • Authenticate with NetIDplus powered by Duo.

Step 7

  • Mail will find the server settings online and set you up for an Exchange account. Select what Apple applications you would like to sync with your UTD Office 365 account.
  • Click Done.

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Manage Mailbox Delegates in Outlook for Windows

When setting up a delegate, you will select from the following three permission levels (the default level is “None”).

  • Reviewer: Delegate can read items in your folder.
  • Author: Delegate can read and create items and modify and delete items that he or she creates.
  • Editor: Delegate can read, create, modify and delete all items and files.

Note: When you set up delegate or shared access, delegates or users who share those folders have the ability to view your private contacts, events, or e-mail messages by using other software applications. To help protect your privacy, put private items in a separate, non-shared address book, calendar, or mail folder.

Step 1

  • In Outlook, click the File tab.

Step 2

  • Click on Account Settings.
  • Choose Delegate Access from the drop-down menu.

Step 3

  • In the Delegates panel, click Add.

Step 4

  • Search for the user you wish to add as a delegate.
  • Select their name.
  • Click Add.
  • Click OK.

Step 5

  • Set the desired permissions level for each function of Outlook.
  • Click OK to finish.

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Automatic Replies in Office 365

Step 1

  • To set Automatic Replies email login to your Office 365, Click on the Outlook icon
  • Click the gear/cog wheel in the top right corner
  • Click View all Outlook settings
  • Click Automatic replies

Office 365 settings options

Step 2

  • Click the radio button for Send automatic replies
  • Set the Start time and End time
  • Click OK

Office 365 automic replies options screen

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Check Mailbox Quota

  • Click the gear/cog wheel in the top right corner
  • Click View all Outlook settings
  • Click General
  • Click Storage

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Recover Deleted Items

Step 1

  • After logging into Office 365 with your [email protected] and NetID Password, navigate to Outlook
  • Left-click Deleted Items
  • Click Recover items deleted from this folder

Step 2

  • Search for your missing mail items by email address or subject.
  • Note: You may also arrange the deleted items by date deleted on. As stated on the page, you may recover selected items or permanently purge them from your Office 365 email account.

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