News

4 Essential Tips for Surviving Your First Week

January 15, 2019

Welcome back, Comets! We hope that you had a wonderful winter break. We are thrilled that you are here and are looking forward to another incredible semester.

With the spring semester officially underway, the Office of Information Technology would like to provide you with a few tips to help you transition into the new semester with grace and ease.

Ensure that your Computer is up-to-date

It is very important that you install the latest software updates in order to keep your computer safe and operating at peak efficiency. Software updates help fix bugs, improve the user experience, and close potential security loopholes in order to keep your computer and your data safe.

Update your Password

While changing your password can be inconvenient or frustrating at times, it can mean the difference between getting hacked or keeping your data safe. In today’s world, we see far too many examples of what can happen when someone’s account is hacked. From identity theft to ransomware, hackers are always on the prowl. Updating your password will help decrease the likelihood of a hacker ruining your day. Visit www.utdallas.edu/oit/netid/self-service/ to manage your account password.

Take Advantage of Office 365 for Free

From essays to presentations, students, faculty, and staff have always been in need of Microsoft Office. In the past, this software was only available on university-owned computers. Today, the University provides you free access to the Microsoft Office 365 software suite for your personal computer. The software available includes Word, Excel, PowerPoint, OneNote, and Outlook. Visit www.utdallas.edu/oit/office365 for more information.

Download UTD Mobile

The University has developed a mobile application that provides useful information to you in real time. UTD Mobile is a one-stop shop for finding information ranging from campus wayfinding to information on current events. Some of the amazing features include a campus map, real-time Comet Cab/Comet Cruiser locations, real-time parking garage spaces, a directory of emergency numbers, and even online food ordering through UTD Dining Services. It is the perfect companion for the student who is on-the-go. UTD Mobile is available for free through the App Store or Google Play.

We understand that getting through the first week can sometimes feel overwhelming. The Office of Information Technology is dedicated to helping students, faculty, and staff succeed and achieve their academic goals. If you need additional assistance with your computer or your account, please feel free to contact the Help Desk at 972-883-2911, [email protected], or by visiting them at any of their walk-up locations on campus. For more information on how to get in touch with the Help Desk, please visit www.utdallas.edu/oit/helpdesk/.

Galaxy and PeopleSoft Online Applications Integrating with UTD Single Sign-On

September 14, 2018

Galaxy and PeopleSoft Online Applications will be Integrating with UTD Single Sign-On on Sunday, September 16, 2018 starting at 6:00 AM (CDT) and ending at 12:00 PM (CDT).

User experience during this outage:

Several online applications commonly used by students, faculty and staff members will be unavailable, such as:

  • Galaxy Portal
  • Jaggaer (eProcurement)
  • Orion (PeopleSoft Campus Solutions)
  • PeopleSoft Finance (FMS)
  • PeopleSoft HR/Payroll (HCM)

The following services will not be impacted by this outage:

  • eLearning – https://elearning.utdallas.edu
  • Email access – http://www.utdallas.edu/oit/email/
  • OnBase – https://onbase.utdallas.edu/AppNet_16/Login.aspx

User experience after the outage:

When accessing Galaxy, users will be presented the single sign-on page that looks like this:

Galaxy Single-Sign-On

After the applications are back up, users may need to clear the cache on their Internet browsers so that Galaxy can load properly.

If you experience any issues with these changes after this maintenance is completed, please contact the OIT Help Desk at 972-883-2911.

Digital Enterprise Support Teams’ email addresses:

Summit Registration is Open

April 9, 2018

We are now 36 days away from the 3rd annual Innovation and Technology Summit! In addition to the Dallas Fuel eSports watch party following the Summit, we are also excited to share a new addition to our lineup of events. This year, we are showcasing the work of UTD students of all disciplines at our first “Best Poster Award” presentation. We have over 20 students who have been selected to present their posters, and the top 3 posters will receive $1,000, $500 and $250. The poster presentation will be from 11:30 am to 12:45 pm. Come show support to our students and see all of the great ideas that they have come forward with.

The full itinerary will be available soon, as well as more information regarding the Dallas Fuel watch party!

Find out more about the 2018 Summit by going to https://www.utdallas.edu/oit/innovation-technology-summit/. If you have any questions about the Summit, please contact Lacy Fenn at [email protected]

Third Annual Innovation & Technology Summit

March 1, 2018

The UT Dallas Office of Information Technology will host its 3rd annual Innovation & Technology Summit on May 16, 2018, at the Naveen Jindal School of Management (JSOM) on the UT Dallas campus.

The Summit brings together innovators and consumers of information technology to engage faculty, students and staff in enriching conversations and learning opportunities about teaching, community IT, research, and collaborative partnerships. Thanks to a team of dedicated partners, OIT is able to provide this opportunity for personal growth and development free-of-charge to everyone in the UT Dallas community.

This year we have once again assembled a dynamic group of experts to present on the latest research advances, technological innovations, and workforce trends. In addition to educational opportunities, an information fair will showcase the new products and services of both UTD tech-support departments and outside vendors. There will be several giveaway opportunities, a photo booth and door prizes throughout the day, as well as a networking happy hour at the conclusion of the day.

Peoplesoft Hardware Upgrade

June 22, 2017

From 5pm on Friday 6/23 to 5pm on Sunday, 6/25: Galaxy and PeopleSoft Online Applications will be Unavailable

UT Dallas community,

Several online applications commonly used by students, faculty and staff members will be unavailable from 5pm on Friday, June 23rd to 5pm on Sunday, June 25th for a PeopleSoft hardware upgrade. This is the first of two notices.

The following applications will be unavailable:

  • Galaxy Portal
  • SciQuest (eProcurement)
  • Orion (PeopleSoft Campus Solutions)
  • PeopleSoft Finance (FMS)
  • PeopleSoft HR/Payroll (HCM)
  • Business Intelligence Reports (PeopleSoft OBIEE/EPM Data Warehouse)

eLearning will not be affected by this outage. eLearning can be reached via https://elearning.utdallas.edu

eMail access will not be affected by this outage. UTD Email can be reached via http://www.utdallas.edu/oit/email/

After the applications are back up, users will need to clear the cache on their Internet browsers so that Galaxy can load properly.

Please continue to be vigilant about emails containing web links. Review emails for authenticity. Just as links at utdallas.edu are likely to be safe, consider links to utshare.utsystem.edu to be safe as well.

If you experience any issues with the applications after this maintenance work, please contact the Help Desk at 972-883-2911, email the Help Desk at [email protected], or email the applicable support team.

Enterprise Application Services Support Teams’ email addresses:

Thank you for your patience while we continue to improve our services.