Office of Information Technology Summer Project Wrapup

September 4, 2019

The Office of Information Technology welcomes you back to a new academic year with an update on summer projects.

  1. New Email Spam Filtering Service

    To combat dangerous and unsolicited spam email that often consist of malware, viruses and spyware, the UT Dallas email edge was migrated to Microsoft Office 365’s Exchange Online Protection and Advanced Threat Protection (ATP) email spam filtering service.

    ATP includes powerful safeguards like Safe Links, which provides time-of-click protection to help prevent users from clicking malicious links, and Safe Attachments, which protects users from opening malicious email attachments. Learn more

  2. Transition to Palo Alto VPN Client

    OIT is piloting a new Virtual Private Network (VPN) client to securely remotely access desktop network drives and folders. The new Palo Alto GlobalProtect VPN client will offer improved performance, greater availability and increased stability.

  3. Office 365 Suite for Faculty and Staff

    UT Dallas faculty and staff are licensed to access the Microsoft Office 365 suite. The Help Desk team offered a series of trainings, and developed resources and frequently asked questions to help users maximize all of Office 365’s applications.

    Office 365 provides faculty and staff:

    • Access to Teams, OneDrive, Power BI, Planner and other great applications for business use.
    • The ability to install the core suite of Office applications (Word, Excel, Power Point, Outlook) on personal devices.
    • Migration of Windows Personal Drive (H:\ Drive) from On Prem to OneDrive.
    • The ability to collaborate with others (including students) using these applications.

Communication and feedback are important to us. Please fill out a short survey to evaluate our efforts to inform you about these projects and provide feedback on Office 365 applications.

NetIDplus Required for Office 365 Login

September 3, 2019

In order to secure the information and access of the students, faculty, and staff of UT Dallas, NetIDplus, powered by Duo, will soon be required for login to Office 365. This protection will begin between 6 and 7 a.m. on Thursday, September 5, 2019. Once NetIDplus is enabled, all users will be logged out of Office 365 applications and will be required to re-authenticate with NetIDplus.

Some examples of Office 365 applications that will now require NetIDplus include:

  • Office 365 Email (students only)
  • Microsoft Teams
  • OneDrive

Faculty and staff email, also called Webmail (, will not be impacted by this change.

If you have not done so already, please enroll in NetIDplus by visiting Full instructions on enrolling in NetIDplus can be found at

If you encounter any issues enrolling in NetIDplus or logging in to Office 365, please contact the Help Desk by emailing [email protected] or calling 972.883.2911.

New Help Desk Hours

June 1, 2019

The Office of Information Technology Help Desk is pleased to announce it has extended its hours of operation beginning Saturday, June 1, 2019.

The OIT Help Desk will now be available to answer all of your questions from 7 a.m. until 11 p.m. daily. Support is available by calling 972.883.2911, online webchat, e-mail, as well as through the Atlas Self-Service Portal ticketing system.

Walk-in support continues to be available in both OIT campus labs (Founders and McDermott) and in the Research Operations Center (ROC). Lab hours vary and are listed on our website. We look forward to providing you extended hour support.

Office of Information Technology
[email protected]

Alexa, Ask UT Dallas

May 1, 2019

The UT Dallas Alexa Pilot is a project designed to bring the usability and convenience of Amazon’s Alexa devices to enrich the experience of students, faculty, and staff at the University of Texas at Dallas.

Alexa, ask UT Dallas

Alexa Pilot – OIT Conference Room

Alexa for Business simplifies meeting room experiences for University employees. Alexa enables you to simplify day-to-day tasks, build a smarter workplace, and offer a differentiated employee experience. Alexa is used for controlling conferencing systems, check room availability, and book rooms with voice. For example, say “Alexa, join my meeting” and Alexa finds the upcoming meeting from the calendar, and connects you to the meeting.

For more information, please visit the Alexa website.

Michael Tong Named Student Worker of the Year

April 22, 2019

The Office of Information Technology’s student assistant, Michael Tong, has been recognized for his outstanding leadership and contribution to the Production Support team by being named Student Worker of the Year. Michael, a senior from Garland who will graduate in May with a Bachelor of Science in Computer Science, will be honored at the Student Leadership Awards ceremony on April 22.

Each year, leadership awards are given to students and organizations that have made outstanding contributions to UT Dallas. The awards are intended to recognize and honor students’ hard work and pay tribute to their achievement on campus and in the community.

As a student assistant for the Production Support team, Michael supports the workflow automation, assisting in delivering complete workflows. During his eight months of working with the Production Support team, Michael has developed PowerShell scripts to provide capabilities including passing encrypted credentials across domains, automating the conversion of Microsoft Word documents to PDF, and performing cURL transmissions.

“Michael has made a significant contribution to the team with his desire, inquisitive nature, dedicated work ethic and friendly nature,” Debbie Greszler, Production Support Manager said. “Michael’s approach and attitude are why he has been so impactful on the Production Support team. He has a wonderful career ahead of him and will be surely missed when he graduates.”