by Pedro Morales · June 22, 2020

University receiving new wireless upgrade.

The Office of Information Technology is in the process of upgrading the University’s wireless network solution from Cisco Systems to Mist by Juniper Networks.

What is Mist

The Mist platform is a state-of-the-art, innovative approach to wireless that combines Artificial Intelligence (AI), machine learning, and data science with the latest wireless technologies. It delivers a smart, agile, and scalable solution that optimizes the wireless experience and brings insight into the network. It also allows for additional optimizations to assist with roaming and brings the benefits of Wi-Fi 6 (also known as 802.11ax) to campus.

What Changes Should I Expect with Mist?

Most users should experience improved performance and coverage with the upgrade to Mist. However, some older devices may no longer connect to the new wireless network. With this in mind, OIT is broadcasting a second wireless network, called Cometnet_Legacy. We recommend using this network only if your device cannot connect to CometNet as most of the benefits of Mist are not enabled on this network.

What Changes Will Guests Experience with Mist?

The upgrade to Mist will also change the experience for guests accessing the UTDGuest network. These users will need to register in the guest portal with a cell phone number or email address. Full instructions on connecting to UTDGuest can be found in our Knowledge Base.

What Buildings Have Deployed the New Wireless?*

While we expect to make progress deploying Mist in campus buildings throughout the summer, customers should be aware that this is a multi-year effort.

  • Research Operations Center (ROC)
  • Science Learning Center (SLC)
  • Student Services Building (SSB)
  • Student Services Building Addition (SSA)
  • Student Union (SU)
  • Naveen Jindal School of Management (SOM & SOM2)
  • Engineering and Computer Science North (ECSN)
  • Engineering and Computer Science South (ECSS)

*Other Buildings will Be Deployed Later this Summer

Should you need more assistance, please contact the OIT Help Desk.