by Pedro Morales · June 23, 2020

VPN Upgrade

The Office of Information Technology has upgraded the University’s supported Virtual Private Network (VPN) to the Palo Alto Global Protect client. This will replace the Cisco AnyConnect VPN client. If you are still utilizing AnyConnect, please begin using Global Protect as soon as possible. Cisco AnyConnect will stop working at UT Dallas on Wednesday, July 15, 2020.

What is Global Protect?

Global Protect is the application used to connect to the VPN at UT Dallas. A VPN provides an encrypted connection between your off-campus computer and the campus network, which will permit functions such as shared folder access and access to applications otherwise only accessible from on campus. You can find information on what services require the VPN by visiting our Remote Work page.

What Does this Transition Mean for Me?

This transition will require users to download and install a new client. Global Protect uses single sign-on system for computer networks and the Internet called Shibboleth. It allows people to sign in using just one identity to various systems at UTD. If you use VPN on your mobile device, you will be required to use a client application that you can download from your devices app store. Global Protect applications are available for Windows, Mac, Linux, Android, Chrome OS, iPadOS, and iOS. Help Guides can be found here.

Is there Anything Else I Need to Do?

Previous users of Cisco AnyConnect, Network Connect or Pulse Clients should uninstall those applications since they are being replaced with the new VPN client.

You can find Help Guides about the Global Protect VPN client at Should you need more assistance, please contact the OIT Help Desk using the information below.