Below is a list of frequently asked questions regarding Office 365 and the current pilot for faculty & staff at UTD. Can’t find the answer to your question? Contact the OIT Help Desk.

Office 365

Log in at with [email protected] and your normal UTD password. Only current faculty, staff, and students will be able to log in to Office 365. Guest users are not able to access Office 365 due to licensing restrictions.

Office 365 is protected by NetIDplus powered by Duo. Learn more about NetIDplus

Many of the features available on the full versions of Office, but not all, are available in the web applications. Microsoft provides a detailed list of feature comparisons. Office 365 web application features are subject to change at any time.

Most Office 365 applications are included, although some require Exchange Online which is not included. If you need help or have questions about a specific application, contact the OIT Help Desk.


As users are working on more teams, Microsoft sees the opportunity to more seamlessly integrate our communication capabilities into Teams so users can have a single place for their conversations, contacts, and content. Teams also provides a modern cloud infrastructure that enables Microsoft to take advantage of their assets for artificial intelligence, such as AI, Microsoft Graph, and LinkedIn, to deliver intelligent communications. With Teams, they’re creating new experiences for meetings and calling, including preparation, delivery, and follow-up. (source:

Fill out the form in Atlas or contact the OIT Help Desk to request a new Team be created.

It is recommended that all Teams include at least two owners to prevent this issue. If your Team no longer has any active owners, please contact the OIT Help Desk for assistance.

Yes, a UTD account is not required to join a meeting when the link is shared or they are invited in Outlook. External users will be prompted to join with the Teams app or can participate in the browser.

Additionally, anyone with the dial-in phone number for a Meeting (found within Meeting Details) can call in to be an audio-only meeting participant. Finally, meeting presenters can invite anyone by using their ten-digit phone number which will call the participant directly, joining the meeting automatically once they answer the phone call.

Yes. Once a meeting is finished recording, it will be automatically saved to the Meeting Organizer’s Microsoft Stream account. Meetings that are scheduled in a Teams Channel are automatically posted in that channel.

Meetings stored in Stream can be shared from the Stream interface or can be downloaded and shared elsewhere.

Yes. By selecting the Teams Meeting from your calendar the Meeting Organizer will have the option to change Who Can Present. By default, this is set to all internal users. Changing this option to a specific participant or group of participants will give them the ability to present the meeting as the host.

You can simply select the Chat option during the Teams Meeting and attach a file, application, or video just the same as you would for any other Teams chat.

Currently this is a limited feature; enhanced delegate access will be available after UTD migrates email services for faculty and staff to Exchange Online.

Teams meetings can hold 250 people. If you need more than that, consider holding a Teams Live Event.

Faculty/Staff To update your photo in Teams, you will need to change it in Webmail. After you change it, it should update on Teams within 24 hours.
Students You can update your Teams photo in the Teams client.

Teams meetings can be scheduled a variety of ways, depending on who you need to join the meeting. Meetings can be scheduled in your Outlook Calendar using the “New Teams Meeting” icon, in the Teams app by going to the Calendar tab and using “New meeting”, in a channel of a Team by using the video camera in the top right, or in a chat by using the calendar with a plus located underneath the new message bar.

For Mac, the “New Teams Meeting” option will not be available in Outlook until your account is moved to Office 365 Email. Currently, some UTD accounts, including most Staff and Faculty, are not migrated to Office 365 and will not be able to schedule from Outlook for Mac. These uses will have to use the calendar inside of Teams to schedule Teams Meetings.

Anyone (including users without a UTD or Teams account) can join a Teams meeting. When you schedule a meeting, you can email invites to people within or external to UTD. The email they receive will have a link to join the Teams meeting, which they can do online or by downloading the app, and a call in number that they can use on their phone if they just need audio. Also, after you have the meeting scheduled you can open the meeting details and the link and call in number will be available for you to distribute if needed.

Currently, up to 4 meeting participants will be shown at once. Microsoft has announced it will be increasing this to 9 participants very soon.


Contact your technology support group for assistance setting up OneDrive on your UTD computer. For non-UTD computers, use these instructions from Microsoft.

OneDrive provides 1TB of storage space per user. If you need additional OneDrive storage, please contact the OIT Help Desk for additional options.

Yes. For more details on security in OneDrive for business, visit Data Encryption in OneDrive for Business and SharePoint Online.