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Contact UsRequest Accessible Cart Service
Please use this online form to begin your request for accessible cart service on campus. Once you provide the required information, all faculty, staff and students must verify eligibility by registering with the UTD AccessAbility Resource Center. If you are a student with mobility limitations that will last less than six months, please read about our accommodations for temporary disabilities. Service is scheduled in the order in which requests are received.
Please submit your request five (5) business days in advance of your service start date. We may be able to accommodate on-call service in some cases, but service cannot be guaranteed if your request is submitted less than five (5) business days in advance. Please call 972.883.7777 or to inquire about on-call service, or if you have other questions.
View Accessible Cart Guidelines and Policy Agreement
Guidelines and Policy Agreement
For UTD Accessible Cart Service Use
We are pleased to accommodate your on-campus transportation needs through the use of our carts. In order to keep this system running smoothly, we must request your cooperation in complying with the following guidelines:
- Each passenger must register with the AccessAbility Resource Center. It is your responsibility to register with the AccessAbility Resource Center within one week to ensure continuation of this service.
- The UTD Accessible Cart service will be provided from 8:00 a.m. to 10:00 p.m. Monday-Friday during the Spring and Fall semesters. Service is not available during weekends or holidays.
- Service is provided on a “first-come, first-served” basis. Exception: Any passenger who requests transportation from one class to another will receive priority over a passenger who requests transportation from a class to their car, lunch, etc.
- Any cancellations or changes must be made to Parking and Transportation Services no less than one hour prior to the scheduled pick-up time. If timely notification is not given to Parking and Transportation Services the passenger will be considered a “no show”. After two (2) “no shows”, the passenger will be dropped from the UTD Accessible Cart Service program.
- Promptness is essential to the success of the UTD Accessible Cart Service program. A passenger requesting this service must be ready for pick-up at the scheduled time. Service will not be provided to passengers that are not present at the scheduled time. A passenger will be marked as a “no show” when they are not at the designated pick-up location.
- Passengers that use the UTD Accessible Cart Service program should confirm their designated pick-up point at the time the service is requested. Parking & Transportation Services has authorized points for pick-up and drop-off. Locations that are not authorized will not be provided service.
- Please make alternative arrangements during severe weather. Service may be cancelled due to inclement weather.
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