UT Dallas student

Contact Us

972-883-2098 Office
972-883-6561 Fax
[email protected]

Office Hours

Office: SSB 3.200
Mon-Thurs 8 a.m.-5:30 p.m.
Fri 8 a.m.-5 p.m.

Appointments are available
by request.

Mailing Address

University of Texas at Dallas
Student AccessAbility
800 W. Campbell Rd., SSB32
Richardson, TX 75080

Students

Policies and Procedures

Frequently Asked Questions for Test Takers (FAQs)

Office of Student AccessAbility (OSA) Testing Center Policy

  • Testing reservations must be submitted as early in the academic semester as possible for students currently registered with the OSA. Failure schedule exams in a timely fashion may result in a delay.
  • All testing reservations must begin and end during OSA testing hours (8:30am-5:00pm Mon -Thrs, 3pm Fri), test takers must start exams earlier in the day or on another day if their exam time could exceed our business hours.  Final exams and other exceptions may apply, some evening tests may be scheduled at the University Testing Center in the SPN building.
  • Exams must be scheduled with OSA at least five days prior to the test date. (Any exam not scheduled in advance may result in the need to reschedule with your instructor.) Note: Final exams should be scheduled two weeks in advance.
  • Exams should be scheduled at the same time the class is scheduled to take the exam. Any variation in time will require your professor’s approval.
  • On the day of the exam, come prepared and ready to begin at the scheduled time. Note: If you arrive late, your time will not be adjusted. If you arrive more than 15 minutes after the scheduled time, you must go to the classroom to take the exam or request permission (which is not guaranteed) from your professor to reschedule with the OSA five days later.
  • If you do not show for the exam, the exam will be returned to the instructor.
  • You may not adjust the time or date of a testing reservation except in an emergency or if the professor changes the date/time of the exam for the entire class. The instructor must give either verbal or written confirmation of a change in date or time to an OSA staff member.
  • You are responsible for notifying OSA if test dates are changed or canceled by your professor. You must also notify OSA if you withdraw from a course.
  • If you miss two scheduled testing reservations without notifying OSA, you must meet with the assistant director before you will be allowed to schedule any further exams.
  • No bathroom breaks are permitted unless you have been testing for more than three hours, or it is part of a previously approved accommodation.
  • No hats, no hoods and no sunglasses may be worn in the testing rooms.
  • Besides a pencil/answer sheet, only testing materials confirmed by the professor will be allowed. Scratch paper will be provided by OSA.

Faculty, please note the OSA must have a student’s exam at least 48 hours before the reservation, preferably by email to [email protected]  Our office may need to convert your test to Braille or other formats. It is vital that we have time to do this if the student is scheduled in the OSA testing center. Exams in the evenings are administered by the Student Success Testing Center

Frequently Asked Questions for Test Takers (FAQs)

  1. How do I take a test at the Office of Student Accessibility Testing Center (Student Services Building Room 3.200)?
  2. I’ve taken exams at the OSA before, but now “Eligible to test in the OSA Testing Center” does not appear on my accommodation letter. I want to test at the OSA again, how do I appeal this?
  3. Do I have to submit the form for every test, exam or quiz I want to take with you?
  4. My professors said they would send the form in for me, or schedule my exams at the OSA, this is OK, right?
  5. I want to change my reservation or the date of the exam.
  6. Why can’t I start my exam on the half hour e.g. 1:30, 2:30, 3:30?
  7. My professor says she cannot find the space or time for me to take my test with accommodations, guess I will just take it with the class and hope for the best?
  8. Can I just ask the OSA to get the time or other details from my professor when I fill out the online test form?
  9. My professor gives a pop quiz or short test during part of the class period, how does this work with my accommodations?
  10. I did not remember to schedule my test with 5 business days notice, are there any options for me to still have my testing accommodations?



1) How do I take a test at the Office of Student Accessibility Testing Center (Student Services Building Room 3.200)

First, complete the initial registration process required for all students to receive accommodations at UTD as described at https://www.utdallas.edu/studentaccess/register/

Second, request your official letter of accommodation for your professors as early in the semester as possible by submitting this online form each semester: https://bit.ly/OSALetter

Third, if your official letter of accommodation DOES include “Eligible to test in the OSA Testing Center” complete this online form for each test, exam, or quiz you want to take with the OSA at least 5 business days in advance (2 weeks in advance for finals) http://bit.ly/OSAtesting

If your letter of accommodation DOES NOT include “Eligible to test in the OSA Testing Center” and does include testing accommodation e.g. extra time, a distraction reduced environment you will need to make testing arrangements with your professor NOT the OSA by using this form http://bit.ly/OSAProfTest


2) I’ve taken exams at the OSA before, but now “Eligible to test in the OSA Testing Center” does not appear on my accommodation letter. I want to test at the OSA again, how do I appeal this?

Any student wishing to appeal their OSA testing eligibility may send an email to [email protected] with the subject “OSA Testing Eligibility Appeal” you will receive further instructions.

3) Do I have to submit the form for every test, exam or quiz I want to take with you?

Yes.

4) My professors said they would send the form in for me, or schedule my exams at the OSA, this is OK, right?

No. Students must initiate all requests for accommodated exams at the OSA. If your exam is scheduled by anyone other than you the reservation will not be accepted and you will need to resubmit the online form personally.

5) I want to change my reservation or the date of the exam, or make a change to a reservation I already submitted can I do that?

If you submitted a reservation you scheduled at the OSA (SSB3.200) you may go back to the scheduling link and choose the option to edit or update reservations but note the date or time can only be changed if your professor decided to change the date or time for the entire class. If you are ill or have an emergency and cannot attend, you will need to submit a new reservation for a make up test at least 5 days in advance but the professor must approve the new reservation which is not always guaranteed. If you need to update or change a reservation you made to test outside the OSA, see your professor.

6) Why can’t I start my exam on the half hour e.g. 1:30, 2:30, 3:30?

Due to our limitations in space and proctors, we must start all exams on the hour.  Work with professors to adjust your start times, please.

7) My professor says she cannot find the space or time for me to take my test with accommodations, guess I will just take it with the class and hope for the best?

NO! Please do not go without your accommodations if that is not your choice. The OSA will work with you and your professors to find options. Do not hesitate to contact the OSA Director or Asst. Director at 972-883-2098

8) Can I just ask the OSA to get the time or other details from my professor when I fill out the Online test form?

NO! Please only fill out the Online forms when you have all the details, if you are unsure ask the professor.

9) My professor gives a pop quiz or short test during part of the class period, how does this work with my accommodations?

Quizzes can be complicated to accommodate, especially if you do not know about them in advance.  It’s important to work out the details early in the semester when you see that there will be quizzes on a syllabus in addition to regular exams.  Many students will decide not to use their accommodations on quizzes since they are typically short and students would have to leave class to go to the OSA testing center if eligible.  However it is your choice, and if you do need to use your accommodations they should be made available to you.  Here are some suggestions to facilitate quiz accommodations.

If you decide you do want to use your testing accommodations for quizzes, and you know about them in advance ask the professor if you can take the quiz earlier or later than the class period in a location they provide unless you are eligible to test at the OSA then you may submit the appropriate test scheduling form from #1 above.

Often the quizzes are given after class starts, for example if the class starts at 10am the test might begin at 10:30am.  If you are eligible to take the test at the OSA Testing Center, you are required to start all tests, exams, quizzes on the hour not the half-hour.  So, you would need to get clearance from the professor to take the quiz at any time the OSA Testing Center is open the same date the class takes the test.  You could request 9am or 11am for example. 

Some professors like to discuss the questions on the quiz during class when students are finished.  You must leave the classroom if you have not taken the quiz when such discussions occur due to making an arrangement to take the quiz later. 

If you schedule the test early or later than the class with the OSA and the professor approves you will need to begin the test promptly at the start time you reserved.  In other words, you cannot schedule a test at 10am in the OSA then show up at 10:30am to take the quiz when the rest of the class starts for example.  If you are more than 15mins late for your scheduled testing time you will not be allowed to test.

If you need a reader, scribe, digital text or any other accommodations that require significant lead time it is extremely important to discuss these accommodations with the OSA and your professors as soon as possible for quizzes especially pop-quizzes.

Faculty are sometimes using quizzes to check attendance (possibly by using clickers), if this is the case contact the OSA as early as possible so we can work with you and the instructor to find options.

10) I did not remember to schedule my test with 5 business days notice, are there any options for me to still have my testing accommodations?

  1. Resubmit your request giving us at least 5 business days advance notice, your professor may or may not be willing to allow this
  2. Make arrangements with your professor to take the test in a location provided by them or with the UTD Testing Center (SP2 11.175)


Back to Students