UTeach Dallas Complaint Policy

You have the right to raise a concern or lodge a complaint and to seek redress in areas where you feel that the program did not fulfill requirements for certification or for actions that you feel are wrong.

To raise a concern or file a complaint:

  1. Contact UTeach Dallas Associate Director, Katie Donaldson, with your complaint at [email protected] or 972-883-6427.
  2. If your concern is not resolved to your satisfaction and you want to speak with someone else, contact UTeach Dallas Co-Director, Dr. Mary Urquhart, at [email protected] or 972-883-6485 to schedule an appointment.


All conferences are confidential.

The University of Texas at Dallas Student Complaint Resources page is also a resource and may be found at http://catalog.utdallas.edu/2013/undergraduate/resources/student-complaints

You also have the right to file a complaint about UTeach Dallas directly to the Texas Education Agency (TEA) directly at www.tea.texas.gov. To raise a concern or file a complaint, type “EPP complaints” in the search field. 


If you prefer to have a written copy of this complaint policy, you may download it below or refer to the UTeach Dallas Student Handbook.