Urgent Message COVID-19 Updates »

Coronavirus Updates

For the most up-to-date news, please see the University’s official COVID‑19 information webpage.

Health and Wellness Resources

 

UT SELECT Blue Cross and Blue Shield of Texas Health Advocates

Coordinated, expert assistance for medical care needs via health advocate, information about medical issues, chronic illness support and more.

866-882-2034
bcbstx.com/ut Opens in a new tab.
Chat on the BCBSTX mobile app Opens in a new tab.

UT CONNECT Customer Service

Enhanced customer service designed to make navigating health care simpler.

888-399-8889
bcbstx.com/utconnect Opens in a new tab.

24/7 Nurseline

Registered nurses are available around the clock to assist members to decide if a situation is an emergency, answer health-related questions and understand the condition.

888-315-9473

MDLIVE

Virtual visits with MDLIVE: Speak with a doctor anytime, anywhere.

Online access to qualified health professionals is just a click away. Get care when and where you need it 24/7/365. Offered by Blue Cross and Blue Shield of Texas in partnership with MDLIVE, virtual visits by a licensed medical provider are available for nonemergency medical issues and behavioral health and psychological health needs. Visits are available on your computer, tablet or smartphone for no copay.

mdlive.com/bcbstx Opens in a new tab.
MDLIVE app Opens in a new tab.
888-680-8646
Text BCBSTX to 635-483

Employee Assistance Program (EAP)

UT Dallas offers counseling and mental health services to all employees through the Deer Oaks Employee Assistance Program (EAP) Services. The EAP services can be accessed by calling 888-993-7650 or visiting deeroakseap.com Opens in a new tab.. To access the online services, visit the member login page, and enter “utdallas” for both the username and password.

Employee Wellness

Wellness resources (e.g., fitness, nutrition, health screenings) can be found on the employee wellness website.

Student Health Center

Individuals on the Student Health Insurance Plan have access to a 24/7 Nurseline and telehealth appointments by calling 800-581-0368. Virtual health appointments are available to current policyholders at no cost.

Student Counseling Center

The Student Counseling Center continues to support students through virtual counseling sessions and consultations. Information on how to access SCC services can be found at utdallas.edu/counseling, by leaving a message at 972-883-2575 or emailing [email protected].